Privacy Policy

Last updated: July 2026

Aspire Safety and Health Limited respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, use our services, complete a form, book training, make an enquiry, or otherwise interact with us.

1. Who we are

Aspire Safety and Health Limited is a health and safety consultancy and training provider.

For the purposes of UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018, Aspire Safety and Health Limited is the data controller for the personal information we collect and use.

Our company details are:

Aspire Safety and Health Limited
Unit 15, Coney Green Business Centre
Wingfield View
Clay Cross
Chesterfield
Derbyshire
England
S45 9JW

Company number: 11463087

Email: info@aspiresafetyandhealth.co.uk

2. What personal information we collect

We may collect and process the following types of personal information:

• Your name
• Your business name
• Your job title or role
• Your email address
• Your telephone number
• Your postal or business address
• Information you provide when submitting an enquiry or contact form
• Information relating to training bookings, course attendance or service enquiries
• Payment and billing information
• Records of communication with you
• Website usage information, such as pages visited, enquiry sources, browser type and device information
• Marketing preferences, where you choose to receive updates from us

We only collect personal information that is relevant to the way you interact with us and the services we provide.

3. How we collect personal information

We may collect personal information when you:

• Visit our website
• Complete a contact form
• Contact us by email, telephone, post or social media
• Request a quote or proposal
• Book training or consultancy services
• Subscribe to updates, newsletters or marketing communications
• Provide information during the delivery of our services
• Make a payment or request an invoice
• Provide feedback, testimonials or reviews

We may also collect limited technical information automatically when you use our website, including through cookies or analytics tools.

4. How we use your personal information

We use your personal information to:

• Respond to enquiries
• Provide quotations and proposals
• Deliver health and safety consultancy, training and related services
• Manage bookings, attendance and service delivery
• Process payments and issue invoices
• Maintain accurate business records
• Communicate with you about services you have requested
• Provide customer support
• Send relevant updates or marketing communications where permitted
• Improve our website, services and customer experience
• Meet legal, regulatory, tax and accounting obligations
• Protect our business, website, systems and users

We will not use your personal information for purposes that are incompatible with those listed above.

5. Our lawful bases for using your personal information

We rely on one or more lawful bases when processing personal information.

These may include:

Contract

We may process your personal information where it is necessary to provide a service you have requested, manage bookings, deliver training or consultancy, issue invoices, or communicate with you about work we are carrying out.

Legitimate interests

We may process your personal information where it is necessary for our legitimate business interests, provided your rights and interests do not override those interests.

This may include responding to enquiries, managing client relationships, improving our services, keeping business records, and promoting relevant services to existing or potential business contacts.

Consent

We may rely on your consent where you have chosen to receive marketing communications, subscribed to updates, or given specific permission for a particular use of your information.

You can withdraw consent at any time.

Legal obligation

We may process your personal information where we are required to do so by law, including for tax, accounting, regulatory, health and safety, or legal compliance purposes.

6. Marketing communications

We may send you marketing communications where you have requested them, where you have given consent, or where we are otherwise permitted to do so under applicable law.

Marketing communications may include updates about our services, training courses, health and safety information, offers, news or useful resources.

You can opt out of marketing communications at any time by:

• Using the unsubscribe link in an email, where available
• Contacting us at info@aspiresafetyandhealth.co.uk

We will not sell your personal information to third parties for marketing purposes.

7. Who we share your personal information with

We may share your personal information with trusted third parties where necessary to operate our business and provide our services.

This may include:

• IT and website hosting providers
• Email, CRM or business administration platforms
• Payment processors, banks and accountants
• Training partners, course providers or certification bodies, where relevant
• Professional advisers, including legal, insurance or compliance advisers
• Regulators, public authorities or law enforcement bodies where required by law

We only share personal information where there is a lawful reason to do so, and we expect third parties to protect your information appropriately.

8. International transfers

Some of the systems or service providers we use may store or process personal information outside the United Kingdom.

Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

9. How long we keep your personal information

We only keep personal information for as long as necessary for the purposes for which it was collected.

The length of time we keep information may depend on:

• The nature of our relationship with you
• The services we have provided
• Legal, accounting or tax requirements
• Whether we may need the information to resolve disputes or enforce agreements
• Whether you have asked us to delete your information, where applicable

As a general guide:

• Enquiry information may be kept for as long as needed to respond and follow up appropriately
• Client and service records may be kept for the duration of the relationship and for a reasonable period afterwards
• Financial and accounting records are usually kept for at least six years
• Marketing data is kept until you unsubscribe or ask us to stop contacting you

When personal information is no longer needed, we will delete it, anonymise it, or securely archive it.

10. How we protect your personal information

We take reasonable technical and organisational steps to protect personal information from unauthorised access, loss, misuse, disclosure, alteration or destruction.

These steps may include secure systems, access controls, password protection, regular software updates, staff awareness, and appropriate supplier checks.

However, no website, email system or online service can be guaranteed to be completely secure. You should take care when sending personal information online.

11. Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the site, and support marketing or analytics activity.

Cookies are small text files placed on your device when you visit a website.

We may use:

• Essential cookies needed for the website to work
• Performance or analytics cookies to understand website usage
• Functionality cookies to remember choices you make
• Marketing cookies, where applicable, to help measure or improve marketing activity

You can control or disable cookies through your browser settings. Some parts of the website may not work properly if essential cookies are disabled.

Where required, we will ask for your consent before placing non-essential cookies on your device.

12. Your data protection rights

Under UK data protection law, you have rights in relation to your personal information.

These may include the right to:

• Be informed about how your personal information is used
• Access the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict how we use your personal information
• Object to certain uses of your personal information
• Ask for your personal information to be transferred to another provider in certain circumstances
• Withdraw consent where we rely on consent
• Complain to the Information Commissioner’s Office

These rights may not apply in every situation, and there may be legal reasons why we cannot fulfil a particular request.

To exercise your rights, please contact us at:

info@aspiresafetyandhealth.co.uk

13. Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve your concern.

You can contact us at:

info@aspiresafetyandhealth.co.uk

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: www.ico.org.uk

14. Links to other websites

Our website may include links to other websites.

We are not responsible for the privacy practices, content or security of third-party websites. You should read the privacy policy of any external website you visit.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal obligations.

The latest version will be published on our website with the updated date shown at the top of the page.

16. Contact us

If you have any questions about this Privacy Policy or how we use personal information, please contact:

Aspire Safety and Health Limited
Unit 15, Coney Green Business Centre
Wingfield View
Clay Cross
Chesterfield
Derbyshire
England
S45 9JW

Email: info@aspiresafetyandhealth.co.uk